ACCEPTANCE OF TERMS
PLEASE READ THE PRIVACY POLICY THOROUGHLY AND CAREFULLY. The terms and conditions set forth below through the Privacy Policy constitute a legally-binding agreement between Near and Far Commerce Private Limited ("ClassyMe"), and you. This policy contains provisions that define your limits, legal rights and obligations with respect to your use of and participation on the Application Platform, including the classified advertisements, forums, various email functions and Internet links, and all content and ClassyMe Online Education services available on the Platform. The Privacy Policy is applicable to all users of the Platform, including users who have access and/or register on the Platform, and users who are also contributors of content, information, private and public messages, advertisements, and other materials or provide services on the Application Platform.
Communication via Calls, WhatsApp and text messages
By using our website / platform you give us consent to receive transactional communications from ClassyMe over WhatsApp channel on purchasing order through app and website. ClassyMe enables users to call and chat with the Service Partners, Vendors who are engaged by us for providing online English classes and Personality development training from time to time through the Platform. As otherwise described in this policy, your contact information may be accessible to a Service Partner for the sole purpose of providing services. In addition, regarding the calls or chats, we collect information including the date and time of the call/chat message(s), and the content of the calls and chat messages in order to improve our customer service and quality of services. ClassyMe may also use this information for handling queries and concerns, resolving disputes between you and Service Partners or other users, or for safety and security purposes, and for analytics.
CUSTOMER SUPPORT via WhatsApp and Calls
ClassyMe uses information collected about you (including recordings of customer support calls after notice to you and with your consent) to assist you when you contact our customer support services, including to:
- Monitor and improve our customer support response.
- Direct your questions to the appropriate customer support person.
- Investigate and address your concerns
PERSONAL INFORMATION FROM SOCIAL NETWORKING SITES
You may log into our Platform through your Facebook or Google account. If you do so, you must enter the email address and password that you use for your account. We will ask that you grant us permission to access and collect your Facebook basic information (this includes your name, profile picture, gender, networks, user IDs, list of friends, date of birth, email address, and any other information you have set to public on your Facebook account). If you allow us to have access to this information, then we will have access to this information even if you have chosen not to make that information public.
We store the information that we receive from Facebook with other information that we collect from you or receive about you. Facebook controls the information it collects from you. For information about how Facebook may use and disclose your information, including any information you make public, please consult Facebook's privacy policy. We have no control over how any third-party site uses or discloses the personal information it collects about you.
AGE
We respect children's privacy. We do not knowingly or intentionally collect personal information from children under age 13, so we give parent’s the access to disclose the required of their child. By accessing and/or registering on the Platform, you have represented and warranted that you are either 13 years of age or using the Platform with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.
INFORMATION FROM OTHER SOURCES
This may include:
- Feedback including surveys and ratings
- ClassyMe business partners through which you create or access your ClassyMe account, such as payment providers, social media services, or apps or websites who use ClassyMe’s APIs or whose API ClassyMe uses
- Financial services providers
- Marketing service providers
ClassyMe may combine the information collected from these sources with other information in its possession. By choosing to provide any and all of the aforesaid information to Us, you are giving ClassyMe permission to use and/or store such information consistent with this Privacy Policy. Further, ClassyMe shall be entitled to retain your Personal information for such duration as may be required for the purposes specified hereunder and shall be used us only in accordance with this Privacy Policy.
DEVICE AND LOCATION INFORMATION
We collect information from your devices (computers, mobile phones, tablets, etc.), including information about how you interact with our services and information that allows us to recognize and associate your activity across devices and services. This information includes device specific identifiers and information such as location, IP address, cookie information, mobile device and advertising identifiers, browser version, operating system type and version, mobile network information, device settings, and software data. We may recognize your devices to provide you with personalized experiences and advertising across the devices you use. In addition, the information may also include your location.
INFORMATION FROM COOKIES AND OTHER TRACKING METHODS
This Platform employs cookies, web beacons and other tracking technologies to speed your navigation of the Platform, recognize you and your access privileges, and track your Platform usage. These help us in Platform analytics to give you a better experience. The same may be used to evaluate the success of our advertising campaigns. This includes information, but is not limited to, tracking how frequently you visit our Platform and use our services, time spent on the Platform, pages visited, links clicked, etc.
We may use third-party advertising companies to help us tailor site content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies and web beacons is not linked to any personal information collected by us.
ANALYTICS AND REPORTS
The information collected is used to create analytic reports for both internal and external partners, including business partners and the public regarding the use of and trends within our services and ads. For the purpose of studying and sharing trends, we may share aggregated or pseudonymous information (including demographic information), that is limited to non-personally identifiable information, with partners, measurement analytics, apps, third party ad networks, or media.
INFORMATION DISCLOSED AT YOUR REQUESTS
To avail ClassyMe Education service(s), you may give us consent to share such personal information, as may be required, with our Service Partners offering those services. In the event of such a request, ClassyMe shares only the information necessary for them to offer the specific service. All Service Partners are required to follow appropriate confidentiality and safety measures to protect your data.
DATA SECURITY
Online and during your interactions with ClassyMe; ClassyMe shall take reasonable steps to help protect your rights of privacy and your information (personal or otherwise) in an effort to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction of such information, in compliance with the applicable laws. This Platform uses physical, electronic, and administrative procedures to safeguard the confidentiality of your information. Access to your personal information is restricted. Only employees, Service Partners who need access to your personal information to perform a specific job or provide a service are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit our Platform, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall. ClassyMe assumes no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond its control.
At times we may retain third parties to analyse data we collect on our Platform, and to administer the services provided, solely to help us provide and improve our Education services and Application Platform. We may have to use personal information to investigate complaints and protect ClassyMe and its members, in compliance with the law, your Membership Agreement and ClassyMe policies.
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.
In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email.
CHOICE AND TRANSPRANCY
By Accessing and Correcting Your Information, you can update the details associated with your account by accessing the account settings on the Platform and clicking on “Update Profile” and also on your Profile section.
NEW OWNERSHIP OR BANKRUPTCY
If the ownership or control of all or part of ClassyMe changes as a result of a merger, acquisition or sale of assets, we may transfer your information to the new owner, a third-party entity (a "Successor")
In addition, in the event of ClassyMe's bankruptcy, reorganization, receivership, or assignment for the benefit of creditors, or the application or laws or equitable principles affecting creditors' rights generally, ClassyMe may not be able to control how your information is transferred, used, or treated and reserves the right to transfer the information we have collected from the users of the Platform and/or services to non-affiliated third parties in such event.
LEGAL INVESTIGATIONS
We may investigate and disclose information from or about you, as permitted by applicable law, if we believe that such investigation or disclosure is (a) necessary to comply with legal process and law enforcement instructions and orders, such as a search warrant, order, statute, judicial proceeding, or other legal process served on us; (b) helpful to prevent, investigate, or identify possible wrongdoing in connection with the Platform; or (c) helpful to protect our rights, reputation, property, or that of our users, subsidiaries, or the public. In such an event ClassyMe shall be under no obligation to inform you or seek your approval or consent.
Marketing Opt-Outs
We may send promotional or informational emails to you. You may opt out of receiving promotional emails from ClassyMe the opt-out instructions contained in the email. Please note that if you opt out, we may still send you non-promotional messages, such as meeting invites, project progress, etc.
Cookie choices
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. If you choose to remove or reject cookies, this could affect certain features of the Platform and/or services.
Amendments
ClassyMe retains an unconditional right to modify or amend this Privacy Policy without any requirement to notify you of the same. You can determine when this Privacy Policy was last modified by referring to the “Last Updated” legend above. It shall be your responsibility to check this Privacy Policy periodically for changes. Your continued use of the Platform following the posting of changes to this Privacy Policy on the Platform, will constitute your consent and acceptance of those changes.
Withdrawal of consent
You may choose to withdraw your consent provided hereunder at any point in time. Such withdrawal of the consent must be sent in writing to privacy@ClassyMe.com. In case you do not provide your consent or later withdraw your consent, we request you not to access the Platform and use the services and also reserve the right to not provide you any services on the Platform. In such a scenario, ClassyMe may delete your information (personal or otherwise) or de-identify it so that it is anonymous and not attributable to you.
GRIEVANCES AND DISPUTES
Grievances
In the event you have any grievances relating to the Privacy Policy, please inform ClassyMe within 24 hours of occurrence of the instance from which the grievance has arisen, by writing an email to the Grievance Officer at privacy@classymeapp.com
Dispute resolution
Any dispute, controversy or claim directly or indirectly caused by, arising out of or relating to this Privacy Policy will be governed by the laws of India and will be referred to confidential, mandatory and binding arbitration in Gurugram, India. The arbitration will be conducted on an expedited basis before a single arbitrator appointed by ClassyMe in accordance with the provisions of the Indian Arbitration and Conciliation Act, 1996. And the cost associated to arbitration will be borne equally by ClassyMe and all other parties involved in dispute. The arbitrator's award shall be substantiated in writing and will be final and binding on you and ClassyMe. Subject to the above, you agree to submit yourself to the exclusive jurisdiction of the Courts in Gurugram, Haryana, India.